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Unified communications & multimedia

Unified communications & multimedia

Over the past decade, enterprise telephony has been transformed into unified communications (UC), providing communications within a single system, both voice and via instant messages, video calls and email messages. SPD infrastructure is used as transport for management systems. By unifying phone calls, web conferencing, SMS, email, and more, employees can access and share information and collaborate in real time. Regardless of the size of the company or organization, the chosen unified communications solution can take business processes to the next level by improving collaboration, productivity, mobility and employee comfort. The servers of management systems are located on the basis of a virtualized data center of an enterprise or cloud service operator.

Rosukrep specialists have extensive experience in building various management systems:

  • telephone exchanges and/or voice communication servers;
  • MC application servers:
  • instant messages;
  • presence control;
  • audio, video and web conferencing;
  • call center (CC);
  • recording telephone conversations;
  • fax communication;
  • gateways to the public switched telephone network (PSTN) and for connecting analog subscriber devices;
  • subscriber devices:
    • telepresence systems
    • group video codecs
    • desktop video terminals
    • desk and cordless phones
    • software clients for computers and smartphones.

Rosukrep develops customized unified communications solutions. It is an authorized partner and has on its staff certified engineers from various domestic and foreign manufacturers (Cisco Systems, Avaya, Unify, ZOOM, Microsoft, Huawei, Communigate Systems, Sberbank, Carbonio, My Office, etc.)